Patient Safety and Quality Improvement (PSQI)
Cori Grant, PhD, MBA ; James E. Bailey, MD, MPH, FACP
Background: Tennessee ranks sixth nationwide for most deaths related to heart disease. The Tennessee Heart Health Network (TN-HHN), an initiative coordinated by the Tennessee Population Health Consortium (TN-PHC), was created to combat this issue. The TN-HHN is a statewide network of primary care practices, health systems, and academic centers committed to implementing patient-centered outcomes research (PCOR) approaches to demonstrably improve cardiovascular disease (CVD) health outcomes and health equity across Tennessee.
Objective: Evaluate stakeholder experiences in participating in the Network in an effort to assess partner satisfaction and improve the TN-HHN as a whole.
Methods: Eligible stakeholders were invited via email to complete an electronic survey to give their input on the formation, evolution, and development of the TN-HHN. The survey was programmed and administered via REDCap and ran from June 22 ─ July 8, 2022. It was comprised of 17 required multiple-choice questions and five optional open-ended questions related to diversity, partnership opportunities, membership roles, meeting productivity, goals and success of the Network, and knowledge of PCOR and priority heart health issues.
Results: Of the 156 stakeholders who were invited, 46 (29.5%) completed the survey. There was a high level of agreement on the multiple-choice questions; at least 50% of participants responded approvingly (selected “agree” or “strongly agree”) on every question, with an average of 79.5% total approval on all questions. The highest-scoring quantitative questions had an approval rating of at least 85% and mainly pertained to understanding and supporting the goals of the Network and feeling comfortable and valued during Network meetings. The lowest-scoring quantitative questions concerned Network diversity and meeting productivity and efficiency.
Discussion: Most of the survey responses were positive, demonstrating an overall high level of stakeholder satisfaction. Members indicated that they were most appreciative of the opportunities they have had to form partnerships with other health care organizations and to learn more about their patient-care strategies. Based on the multiple-choice and open-ended questions, there is room for improvement regarding the diversity of the Network and the efficiency of Network meetings.
Bennett, Abigail C. (0000-0003-2325-1278), "Utilizing Stakeholder Input within the Tennessee Heart Health Network to Improve Cardiovascular Health Outcomes in Tennessee" (2023). Longitudinal Scholar's Project. Paper 23. http://dx.doi.org/10.21007/com.lsp.2023.0020.